The number of serious violent attacks against retail staff have doubled in the past year, according to findings from the British Retail Consortium (BRC).
Its annual Retail Crime Survey for 2017 revealed that there were six incidents per 1,000 workers of reported violence with injury – twice the previous year’s figure.
Across all roles in retail, 13 workers were injured every day of the year in 2017.
Knives and stabbing implements were the most “significant” weapon used followed by syringes, says the report, published on 8 March.
The BRC says members have reported that criminals intentionally use violence and abuse when challenged over stealing. With the figures on theft also on the increase, at 15% higher in terms of the direct cost of customer theft for the past year to £65m, this is a big concern they say.
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