Technology such as social networking and video applications has a role to play in engaging and supporting remote workers who might otherwise feel isolated, says Louise Ward.

As part of our 60th anniversary celebrations, we have recently digitised our archive and published it online. Looking back through the documents and pictures it’s striking to note how much the world of work has changed, switching from an industrial to a service-focus landscape.

For many people in 2017 work no longer requires them to go to a fixed place at a fixed time every day. Advances in technology mean that many jobs can be done from any location with a connection to the internet, at any time of day, and service sector jobs require staff to be available on a schedule that meets customer expectations. This offers much greater flexibility for many workers, but it also means that an increasing number of people now work alone on a regular basis.

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